Customer support
Everything you need to know about building your Xpectra Media cart: adding products, picking a size and color, adjusting quantities, reading your totals and moving through to checkout.
Getting started
Adding a product takes four short steps, and every choice you make on the product page is carried through to your cart and your order summary.
Browse a category or use search, then open the product you like to see the full gallery, fabric details, sizing notes and price.
Pick a size from the size selector. Sizes that are out of stock are shown as unavailable, and the size guide on the product page helps you compare measurements before you commit.
Select a color swatch. The gallery updates so you can see exactly what you are ordering, and the color you pick is carried through to the cart and the order summary.
Use the quantity stepper to choose how many you want, then select Add to Cart. A confirmation appears and the cart counter in the header updates straight away.
Managing your cart
Your cart page lists every product you have chosen, with its image, size, color, unit price, quantity and line total. Each line can be changed on its own.
Your money
There are no surprise charges. Your total is built from the products you chose plus the shipping method applied at checkout.
Privacy and storage
Your cart lives on your own device. Nothing about it is sent to a server while you shop.
Your cart never leaves your browser
Xpectra Media saves your cart using localStorage, a small storage area built into your web browser. The products, sizes, colors and quantities you choose are written there and read back when you return to the store.
We do not copy your cart to a server, we do not share it with any third party, and no account is needed to keep it.
Next steps
When you are happy with your selection, checkout is one step away. And if your cart is empty, you are only ever a click from the catalogue.
Select Proceed to Checkout on the cart page. You will be asked for your delivery details, you will choose a shipping method, and you will see a final review of every product, the subtotal, the shipping charge and the order total before anything is confirmed.
Nothing is placed until you confirm on that final review, so you can go back to your cart and adjust it at any point.
An empty cart shows a friendly message rather than a blank page, along with a shortcut back to the full product catalogue and to our most popular categories.
Your cart may be empty because you have not added anything yet, because you removed the last line, because you completed an order and the cart was cleared, or because your browser storage was cleared.
Ready to review your selection?
Open your cart to check sizes, colors, quantities and your running total before you check out.
Good to know
The questions our customers ask most often about building and managing a cart at Xpectra Media.
Yes. Your cart is stored in your own browser using localStorage, so it is still waiting for you when you return on the same device and the same browser. It does not travel with you to a different device, and clearing your browsing data or using private browsing will empty it.
Size and color are chosen on the product page, so each combination becomes its own cart line. To switch, remove the line you no longer want and add the product again with the size and color you prefer.
A cart line is unique to the product, size and color you picked. If you added a medium blue tee and a large blue tee, both appear as separate lines so you can set the quantity of each one independently.
Each line is multiplied by its quantity to give the subtotal. Shipping is then added, and standard shipping is free once your subtotal reaches $75.00. Below that the standard charge is $6.99.
Not yet. There is no discount code field in the cart today. When promotional codes launch, a code box will appear above the order summary and any saving will be shown as its own line before the total.
No. Products are only allocated when your order is placed at checkout, so a popular size can sell out while it sits in your cart. If you have set your heart on something, it is best to complete checkout promptly.
If a product will not add to your cart, a quantity refuses to update or your totals look wrong, tell us what you are seeing and which browser you are using. We will walk you through it.
Prefer to write to us in detail? Use the enquiry form and we will reply with everything you need.
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